Dear Ebay seller:
Hiya. I've been browsing some of your Ebay auctions, and have probably emailed you a question or two. Based on what I've read and how our questions/answers have gone, may I make a few requests?
1) Don't get snarky when I ask you a perfectly reasonable question. You are trying to get someone out there to buy from a perfect stranger who has no return policy; if I want to be sure about something, be thankful that at least I'm ASKING, instead of ASSUMING.
1)b) Corollary: It's not your job to tell me if my question is reasonable or not... duhhh, if I asked it, I think it's reasonable, right? Maybe I'm asking if that shelf is "real wood" because I want to refinish it. Maybe I'm asking about fabric because I need to know if a clothing item is dressy-looking and I can't tell from the photo... who knows. I'm not asking because I'm bored and want to pester you with questions! :)
2) If you're listing clothes, please put the measurements (not just the sizes, because of COURSE sizes are different from manufacturer to manufacturer, and style to style). If you want to sell those clothes for a GOOD price, the more info, the better: describe the clothes like you were telling a friend about something you just bought. Tell me what the fabric feels like (not JUST the fabric content, like the one seller who thinks I'm an idiot because I have replied back "yes that's nice to know, but what is the TEXTURE of the fabric" and she keeps telling me the fabric CONTENT). Tell me if it's dry clean. Tell me WHY I should buy it.
3) NWOT = NEW without tags. Not "like new", not "newISH".... all the buyers think new = new, mmm'kay?
4) If you're selling furniture, or anything larger than a medium-ish box, please offer local pick-up as an option. I don't have to come to your house, I can meet you at the store down the street, and wouldn't you rather hand me the large wall-shelf, than have to pack it for shipping?? Sure you can charge boucoup $$ on shipping, but how fun is it to pack that thing and take it somewhere?
5) This might seem obvious, but from some of the photos I've seen, perhaps not: did you know I can see the background of your photos, the entire thing you can see, not just the item for sale in the foreground? This means if you have the clothing item on your dirty floor, on a nasty-looking unmade bed, or sitting on the toilet seat (nope, not kidding), I'm going to go EWWWWWW and probably move right along to the next auction.
6) Sellers love communication from buyers, but it's a two-way street: please TELL me when an item is shipping, especially if it's not within a day or two. Don't wait two weeks, ship it, and refuse to explain, OK? That's what negative seller feedback is for... ;-)
OK, that's all for now... but I'm probably going to have more later... I'm not done browsing ebay yet.... ;)
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